Hoarding Cleanup If someone you know or love is a hoarder, you understand the depth and extent of this obsessive-compulsive problem. The Anxiety and Depression Association of America defines hoarding as “the persistent difficulty discarding or parting with possessions, regardless of their actual value.” A hoarder experiences great anxiety and difficulty in attempting to control and organize their possessions. In fact, they may not even recognize out-of-control accumulation as a problem. Such behavior is harmful to both the hoarder and to family members, carrying with it emotional, physical, social, financial—and even legal—consequences. Compulsively acquired and saved collections of items of little or no value can include magazines and newspapers, paper and plastic bags, household supplies, food, clothing, and more. Some people even hoard animals. Hoarders seem to be incapable of sorting, discarding, or organizing their possessions. Even though their behavior interferes with normal daily activities, they often retain useless items in the belief they will one day be useful, valuable, or needed. Or, following a deep loss, such as of a loved one, they may simply need to hold onto piles of things until they can process their grief. Once a hoarder, or family member of a hoarder, has decided the time has come to clean up the home and property, the extensive cleanup and remediation should be handled by a company with the experience to perform the specialized services required. WARREN CLEANING AND RESTORATION recognizes that removing the mass of objects in a hoarder’s home is not just a matter of cleaning. Working alongside the hoarder and supporters, we have the compassion and the expertise to properly and thoroughly eliminate the mounds of clutter and return the home to a clean, safe, healthy living environment. WARREN CLEANING AND RESTORATION’s customer service representatives will take your emergency call 24 hours a day, 7 days a week, 365 days a year. We provide prompt, caring, and reliable service—at cost-effective rates—in an approximate 2-hour radius from our offices in Big Stone Gap, VA, and Hendersonville, NC. Our team of professionals are highly qualified and credentialed, with certifications from the IICRC—the Institute of Inspection, Cleaning, and Restoration Certification, which certifies and sets the standards for the inspection, cleaning, and restoration industries—and from MICRO, the nationally recognized Mold Inspection Consulting & Remediation Organization. We know the decision to clean out a hoarding situation is difficult for both the hoarder and family. You can rest assured that WARREN CLEANING AND RESTORATION does more than just clear and haul away junk. We clean and restore the home to livable conditions, treating the hoarding situation with respect, dignity, and compassion. Our Hoarding Cleanout Services Once the clutter has been removed and the remaining contents organized, our experts will thoroughly clean every surface in the home, ensuring it is fully decontaminated, sanitized, and deodorized. If structural repairs or renovation work are necessary, WARREN CLEANING AND RESTORATION will arrange with the homeowner or family to have that work completed. WARREN CLEANING AND RESTORATION understands that some circumstances may require extra care, and we have the training and equipment to provide it. Where the mess to be cleared is dangerous or poses health threats, we take all necessary precautions, such as using safety and biohazard gear. We handle even the most extreme cases, such as removing pet or human waste or remains, cleaning up rodent and insect infestations, and performing mold and mildew remediation. The dysfunctional behavior of a hoarder requires help beyond just cleaning out their home. But once a hoarder or family member has made the decision to change their dire living conditions, WARREN CLEANING AND RESTORATION is ready to provide the necessary first step toward returning the property to a safe, livable condition. WARREN CLEANING AND RESTORATION stands behind our name and our family-owned and -operated company. We are fully licensed, bonded, and insured. If you need help with a hoarding situation in the southwest Virginia or western North Carolina area, call one of our offices 24/7/365 to begin the cleanout—we service an approximate 2-hour radius around each location: Big Stone Gap, VA—servicing southwest Virginia: 276-220-5171 Hendersonville, NC—our new office servicing western North Carolina: 828-595-4PRO (4776) With our free estimate, fair pricing, compassionate service, and customer satisfaction guarantee, you can trust WARREN CLEANING AND RESTORATION to remediate a hoarding situation and restore your peace of mind.