Ice Dam Removal Winter can bring as many worries as it does flurries. One cold-weather problem affecting any property with a sloping roof is ice dams. An ice dam occurs when water freezes along the edge of a sloped roof and certain other conditions are present. If whatever led to the ice dam is not remedied, you may experience damage to your roof, gutters, and downspouts, as well as water damage inside your home or business building. Only trained technicians fully understand ice dams and the damage they can cause, and quickly and effectively fix the problem—whether it requires removing the ice dam before damage occurs, or repairing already affected areas. WARREN CLEANING AND RESTORATION can help. Our customer service representatives will take your emergency call 24 hours a day, 7 days a week, 365 days a year. We provide home and business owners with prompt and reliable service—at cost-effective rates—in an approximate 2-hour radius from our offices in Big Stone Gap, VA, and Hendersonville, NC. How Does an Ice Dam Form? Precise conditions need to be in place for an ice dam to form. One such condition is a bright, clear winter day following a snowfall. Normal melting occurs in strong sunlight, but then at night, when the temperature drops below freezing, water that settled on the roof and eaves during the day refreezes. Another condition is a warmer temperature below a sloped roof, such as from an attic space. Even though the outside air temperature is below freezing, accumulated snow on the roof can melt from underneath, where it encounters the warmer inside temperature, and forms an ice dam. Melting snow seeps into the roof shingles, and then water flows down toward the eaves overhanging the cold exterior wall, and refreezes. In time, it forms a solid mass at the eaves that impedes proper drainage of water from melting snow on the roof. Additional ice buildup occurs when snow and ice are trapped in gutters. If remedial action isn’t taken, eventually water can back up and, with nowhere to go, seep under the shingles and through the roof. Interior water damage occurs when water drips into insulation, through the ceiling, and down walls. And on the exterior, an ice dam dropping off the roof can damage the gutter or harm whatever it strikes as it falls to the ground. Because of the dangers involved, removing ice buildup on a roof should be performed by professionals with the right equipment to do the job safely and without causing further damage. WARREN CLEANING AND RESTORATION can remove ice dams and also repair any damage your home or business property incurs as a result of an ice dam. What Steps Do We Take to Fix an Ice Dam Problem? WARREN CLEANING AND RESTORATION’s professionals understand the extent of damage an ice dam can cause. Heat leaks and insufficient roof insulation, which make the roof warm enough to melt the snow, are the main causes of ice dams. If melting snow is not removed, it is pushed up under shingles and leaks through the roof, resulting in water damage to your home or business property—damage that might not be immediately apparent on the inside. If you have, or suspect you have, an ice dam, call WARREN CLEANING AND RESTORATION. We not only address the existing problem and repair any damage, but also help avoid future ice dam buildup. When you call us, we will provide you with our thorough inspection and remediation process: Taking all safety precautions, we inspect the roof from the outside, then carefully remove the ice dam. We also clear out the gutters and downspouts to make sure no blockage remains. On the inside, we inspect the area where the ice dam occurred, looking for leaks of warm air from the living area into the space beneath the roof. Then we seal all warm air leaks we find. So heat is not drawn through the ceiling into the attic space, we ensure the actual living area is thoroughly insulated. Then we properly vent the attic space so that any warm air that still gets through simply moves away and is not directed at a single roof location. If interior water damage has occurred, we thoroughly dry the area with powerful equipment that eliminates all dampness and moisture. We treat the affected area to avoid the possibility of an infestation from mold. If your property has suffered structural damage as a result of the ice dam and leaking water, we will provide whatever renovation services you need, from roof repair to inside work on ceilings, walls, and insulation. We’ll even help with an insurance claim to help you get the maximum settlement possible. Working directly with your provider on your behalf, we use Xactimate®, a flat-rate insurance estimator, to calculate fair estimates and costs. And we record all aspects of your claim—photos, notes, and quotes—in our online DASH, system, to which we provide continuous access to you and your provider. At the first sign of an ice dam or associated damage, call the professionals at WARREN CLEANING AND RESTORATION 24/7/365. We put our name and reputation behind our family-owned and -operated company and are licensed, bonded, and insured. Our experts are highly trained and are certified by IICRC, the Institute of Inspection, Cleaning, and Restoration Certification—and by MICRO, the nationally recognized Mold Inspection Consulting & Remediation Organization. Call us for prompt and reliable service. Our offices in the southwest Virginia and western North Carolina areas service a 2-hour radius around each location: Big Stone Gap, VA—servicing southwest Virginia: 276-220-5171 Hendersonville, NC—our new office servicing western North Carolina: 828-595-4PRO (4776) With our free estimate, fair pricing, and customer satisfaction guarantee, you can trust WARREN CLEANING AND RESTORATION to remediate an ice dam problem and related damage at your home or business.